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Specialty dental practice accounting improves patient outcomes

by | Oct 3, 2019

4 Ways Great Dental Practice Accounting Means Happier Workers

Specialty dental practice accounting presents unique challenges that many dentists and managers simply don’t have the expertise or time to do as well as they would like. There’s no doubt that quality accounting plays a part in dental patient satisfaction and overall growth of the practice.

On top of increasing patient satisfaction, many practice managers and dentists might overlook how accounting can contribute to employee happiness within your practice and, as we all know, happy employees are critical to a successful business of any kind.

So how does good accounting for your specialty dental practice make your employees happier?

  1. Streamline front office work

Productive employees are happier employees. It’s all too common for front office staff to divide their time between helping patients and working on spreadsheets. This sort of inefficiency is frustrating and can often lead to mistakes. Employees are happier when they can focus on effectively completing a specific task and doing quality work, rather than struggling to multi-task and wasting time on inefficiencies.

With streamlined accounting processes, you can automate and simplify the administrative and accounting work needed in the front office, leading to happier workers that can pay more attention to your patients. And spending more time with patients, in turn, is at the heart of any successful practice. 

  1. Increase patient satisfaction

We often think about how difficult it can be to deal with unhappy patients and clients, but the reverse of this scenario is also true – happy patients and clients are easier to interact with. Keeping your patients satisfied is a key part of enabling your staff to have the sort of consistently positive interactions that make workers love their jobs.

Good accounting processes can improve accuracy, streamline credit card and insurance transactions, increase time spent with patients, and clarify available resources so patients are satisfied. When the patients are happier, everyone is happier.

  1. Improve communication about financial and operational goals

Increasing your visibility into operational and financial metrics makes it easier for everyone to be on the same page. When you have a better understanding of cash flow and can spend less time on administrative work, there’s more time to communicate with your team members about current business goals, and you can increase buy-in for success. Another key to this is communicating what role your staff members play in achieving your long-term plans for the practice, so everyone feels like they’re in it together. 

  1. Simplify payroll

As your practice adds more employees or locations, payroll gets more complicated. Complex payroll processes inevitably lead to mistakes, which can erode trust with staff workers and take time to fix. As your dental practice grows, it’s critical to have the right technology and processes in place to make sure your payroll is consistent and accurate. Both you and your team members will be happier when payroll is efficient.

Learn More from PBA Dental Accounting Experts

PBA is dedicated to specialty dental practice accounting, so we truly understand how to solve the unique challenges of your business. We can provide expert guidance to help your practice achieve its goals, aim for success, and cultivate a happy work environment. Contact us today to find out how we can help you achieve your vision for the future of your practice.

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